Before publication, replace the bracketed operator and contact details below, confirm the jurisdictions in which the service is offered, and adopt a definite retention schedule for de-identified messages, reports and stored images. The current service does not configure a fixed expiry for those records.
1. Who we are and scope
In this Policy, “Nomad Mingle”, “we”, “us” and “our” means [INSERT THE LEGAL NAME OF THE APP OPERATOR], of [INSERT REGISTERED OR BUSINESS ADDRESS]. We determine how and why personal information is processed in connection with the Nomad Mingle mobile application and this public website.
This Policy applies to information processed when you create or use an account, create or join a plan, communicate with other members, use location-based discovery, contact us, or visit this website. The service is intended for adults aged 18 or older. We do not knowingly permit people under 18 to create an account.
2. Information we collect
We collect information you provide, information generated through your use of the service, and limited information from service providers that support authentication and hosting.
| Category | Examples and source |
|---|---|
| Account and sign-in | Firebase account identifier, email address and sign-in status. The app supports email/password and Google sign-in; Google supplies authentication information when you choose that method. |
| Age assurance | Date of birth entered during onboarding is stored in a private profile field to verify that you are at least 18. Other members see an age band, not your date of birth. |
| Profile information | Name, city, country, biography, interests, optional gender, optional social-media handle, and profile photographs that you choose to upload. Certain profile details are visible to signed-in members. |
| Plans and content | Plan title, description, category, venue, date and time, approximate venue coordinates, cost information, safety notes, memberships, and messages you send in community or plan chats. Other plan members may see information needed to participate. |
| Social and safety records | Friend requests, blocks, account preferences, reports, moderation actions, and records necessary to prevent abuse or enforce our rules. |
| Location | When you request nearby results, your device's current location or the map area you choose is sent to our API to find nearby plans or members. If you separately turn on “Show me here” (discoverability), the service stores a location rounded to approximately 1.1 km precision so opted-in members can find you. You can turn discoverability off in the app. |
| Device and service data | Authentication tokens, notification settings and, where the relevant notification service is enabled, device notification tokens. Our infrastructure may generate operational, security and request logs. |
We do not receive your address-book contents through the invite flow: contacts are read on your device, and an invitation opens your messaging application. Your device or messaging provider may process the recipient and message when you send it.
3. How we use information
We use personal information only as reasonably necessary to provide and protect the service, including to:
- create and secure accounts, authenticate members, and verify the minimum-age requirement;
- display profiles and plans, support memberships, and enable permitted conversations;
- calculate nearby results when you ask for them and show you to others only if you opt in to discoverability;
- send service-related notices and manage notification preferences;
- review reports, enforce community standards, prevent fraud, spam, misuse and security incidents;
- diagnose service failures, maintain infrastructure, respond to support requests, and comply with legal obligations.
We do not sell personal information. The current mobile application does not activate advertising or analytics tracking. This may change only if the app is updated and this Policy is revised as required.
5. Location, discoverability and contacts
Location access is optional. Your device obtains location only while the app is in use and after you request a location-based action; the app does not request background location or continuously track you. A nearby search sends its search coordinates to the API for that request. If you opt in to “Show me here”, the API stores only rounded coordinates (approximately 1.1 km precision) for nearby-member discovery. Turning the option off removes the stored discoverability coordinates. Location permission can also be changed in your device settings.
Contacts access is used to let you select a person and open a message composer. Contact names and phone numbers are read locally by the app and are not uploaded to our servers by that feature.
Maps may load map tiles from the provider configured for the app build. That provider may receive technical request information, including the requested map area and your device's network address, under its own privacy terms. The operator should identify the active map provider before publication.
6. Retention and account deletion
We keep personal information only for as long as needed for the purposes described in this Policy, unless a longer period is required or permitted by law. Account deletion is available in the app and is described on this site's Delete Account page.
When a deletion request succeeds, the account's authentication record and active profile records are deleted, along with associated friend/block relationships, notification records, device tokens and rate-limit state. Upcoming plans hosted by the member are cancelled. Membership records and messages are de-identified: names and profile photographs are replaced or removed, but conversation content may remain so that the conversation and safety history are not silently rewritten.
There is currently no fixed additional retention period or automatic expiry configured for de-identified chat messages, moderation/report records, or uploaded image objects after account deletion. They may remain until the operator determines they are no longer needed for safety, legal claims, compliance or service integrity. A defined maximum period has not yet been adopted. The operator must set and implement one before relying on this Policy as a final store disclosure.
Deletion removes image references from active profile records, but the current account-deletion process does not explicitly purge the corresponding Cloud Storage image files. Accordingly, image objects may remain after a deletion request. We will update this section if the process or retention schedule changes.
7. Your choices and privacy rights
- Profile and preferences: review or update editable profile and notification settings in the app.
- Location: deny device permission, use city browsing, or turn off “Show me here” to remove stored discoverability coordinates.
- Access, correction or objection: where applicable law provides, request access to, correction of, restriction of, objection to, or portability of your personal information.
- Deletion: delete your account in the app. If you cannot sign in, contact us using the address in section 10 and include the account email or other information we reasonably need to locate the account. We may need to verify your identity before acting.
Rights and response deadlines depend on where you live. You may also have the right to complain to your local data-protection authority. We will not discriminate against you for exercising a right provided by applicable law.
8. Security and children
We use access controls and technical and organisational safeguards designed to protect information, including authenticated access to account services and restricted database rules. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Nomad Mingle is for people aged 18 or older. We do not knowingly collect personal information from anyone under 18. If you believe a person under 18 has created an account, contact us so that we can investigate and take appropriate action. Our standards against child sexual abuse and exploitation, and how to report a concern, are published on the Child safety standards page.
9. International processing and changes
Our providers may process information in countries other than your own. Before publication, the operator should identify the applicable hosting and storage regions and the safeguards used for international transfers: [CONFIRM PROCESSING COUNTRIES AND TRANSFER SAFEGUARDS].
We may amend this Policy as the service or law changes. We will revise the “Last updated” date and, where required, provide notice through the app or another appropriate channel. The updated Policy applies from its stated effective date.
10. Contact and complaints
For privacy questions, requests or complaints, contact the operator at cortiqx@gmail.com or write to [INSERT POSTAL ADDRESS]. If applicable law requires a privacy officer, data-protection officer or grievance contact, provide their name and contact details here: [INSERT REQUIRED PRIVACY / GRIEVANCE CONTACT].
Please do not include passwords or full payment-card details in a privacy request.